Unlike conventional travel insurance policies that leave travelers to navigate a foreign medical system on their own, CubaHeal provides 24/7 personalized field support through our dedicated staff stationed in Cuba.

Access to the Right Hospital, Not Just the Nearest One
We don’t send you to whatever hospital happens to have a bed. We work with Cuba’s top-tier, internationally recognized facilities—vetted personally by our team—to match your case with the right specialists and equipment. That’s not something you get from a generic provider. That’s a real medical safety net.

Human Translation, Real Connection
Medical jargon is hard enough in your own language. We don’t rely on Google Translate or leave you at the mercy of hand gestures. Our bilingual support staff act as your voice, helping you fully understand your diagnosis, treatment options, and next steps—while also making sure your wishes are heard by the medical team.

Personal Support, Not Just Paperwork
From the moment you’re admitted to the moment you’re discharged, we don’t just help with forms—we show up. We check in. We explain things. We call ahead. You’re not alone, and your case is never just “in the system.”

Clear Medical Records in Both Languages
We translate your medical documents into Spanish before your trip, so Cuban doctors can make fully informed decisions. After your treatment, we translate critical records—like reports and prescriptions—into English, so you and your home physician can understand exactly what was done.

Direct Communication with Your Doctors—Even After Departure
If you need clarification or follow-up information after you’ve left Cuba, we’ll contact your treating medical team on your behalf. No guessing, no chasing hospitals, no being left in the dark. We’ll get you the answers you need, directly from the source.

Peace of Mind for Your Loved Ones
If something happens, your family won’t be left guessing. With your consent, we keep your loved ones informed with clear, timely updates—so they don’t have to navigate foreign systems or panic over silence.

We offer what others don’t

Because this isn’t just insurance—it’s proactive care, local expertise, and real human help when you need it most.

With us, you’re not just insured.
You’re protected, understood, and supported.