Privacy Policy of CubaHeal Medical Tourism Inc.

Effective Date: June 7, 2024


CubaHeal Medical Tourism Inc. is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect your personal information. 

Collection of Personal Information

We collect personal information such as:

  • Identification details: Name, address, date of birth, etc.
  • Contact information: Email, phone number, etc.
  • Medical information: Medical history, treatments, etc.
  • Travel information: Travel plans, passport details, etc.

This information is collected through various means, including our website, forms, and direct communication. 

Use of Personal Information

Your personal information is used to:

  • Provide and manage our medical tourism services
  • Communicate with you regarding your services
  • Ensure compliance with legal and regulatory requirements
  • Improve our services through feedback and analysis. 

Disclosure of Personal Information

We may share your personal information with:

  • Healthcare providers: To facilitate your treatment
  • Travel agencies: To coordinate your travel arrangements
  • Regulatory authorities: To comply with legal obligations
  • Third-party service providers: Who assist us in delivering our services

We ensure that any third party we share your information with adheres to strict confidentiality and security standards. 

Protection of Personal Information

We implement robust security measures to protect your personal information, including:

  • Administrative safeguards: Policies and procedures to manage and protect information
  • Physical safeguards: Secure physical storage of documents
  • Technological safeguards: Encryption, secure servers, and access controls.

Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we ensure secure destruction or anonymization of the information. 

Your Rights

You have the right to:

  • Access your personal information: Request a copy of the information we hold about you
  • Correct inaccuracies: Request corrections to any inaccurate or incomplete information
  • Withdraw consent: Withdraw your consent for us to use your information, subject to legal or contractual restrictions
  • Complain: Lodge a complaint if you believe your privacy rights have been violated. 

Access and Correction Requests

Requests for access or correction should be made in writing to our Chief Privacy Officer. 

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. 

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:
Operation Director

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